Privacy Policy
Last updated: 2026-04-30
This policy explains what personal information we collect when you use nearsmarter.com, why we collect it, and how we protect it. We comply with LGPD (Brazil), GDPR (EU) and applicable US state privacy laws.
1. Information we collect
We collect information you provide directly (name, email, phone, company, project briefings) and limited information automatically (IP address, browser type, pages visited, cookies).
- Account and contact details — to identify you and respond to inquiries
- Cart and project briefing data — to generate team estimates
- Usage analytics — to improve the site (only if you accept analytics cookies)
- Marketing preferences — only if you opt in
2. How we use it
Personal information is used to provide and improve our services, communicate with you, generate estimates, send transactional emails and meet our legal obligations.
We do not sell personal information. We do not share it with third parties for marketing purposes.
3. Cookies & tracking
We use essential cookies (always on), analytics cookies (Google Analytics, opt-in) and marketing cookies (opt-in). You can change your preferences anytime via the cookie consent banner.
4. Data retention
Account data is retained while your account is active and for up to 24 months after closure. Anonymized analytics data may be retained longer.
Marketing communications subscribers can unsubscribe at any time via the link in any email.
5. Your rights
Under LGPD, GDPR and similar laws, you have the right to access, correct, delete or export your personal information. You can also object to processing or restrict it.
To exercise any of these rights, email privacy@luby.com.br. We respond within 30 days.
6. International transfers
We process data primarily in Brazil and the United States. Transfers from the EU/UK rely on Standard Contractual Clauses where applicable.
7. Security
We protect personal information with industry-standard technical and organizational measures. See our Security & Compliance page for details.
8. Children
The Site is not directed to children under 16. We do not knowingly collect personal information from minors.
9. Changes to this policy
Material changes will be communicated on this page with an updated effective date. Continued use of the Site after changes constitutes acceptance.
10. Contact
Privacy questions? Email privacy@luby.com.br. Brazil-specific requests can be addressed via dpo@luby.com.br.